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COVID-19 Safety Measures

Bergbahnen Sölden Mountain Lifts have developed a comprehensive package of preventive measures in relation to COVID-19 to ensure the health and safety of our guests, employees and the local population.

5 Basic rules

1. Keep enough distance
2. Nose and mouth cover*
3. Observe hygiene regulations
4. Ventilate the cabins
5. Show personal responsibility

Please always carry a nose-mouth cover (NMC)* with you and use it if the required minimum distance from other people cannot be maintained.

In principle, wearing a NMC* is mandatory in all indoor rooms.

A NMC* must be used in the following areas:

  • At all ticket offices and cash desks of Bergbahnen Sölden
  • In the access/waiting area of mountain lifts
  • In the entire station, boarding & exit area as well as during lift rides (mountain gondola/chairlift, lifts, T-bar lifts, moving carpets)
  • In all mountain restaurant and gastronomy areas (NMC* is not required at the tables)
  • When using the sanitary facilities
  • In the (ski) bus & at the (ski) bus stops

 

For using the mountain gondolas and chairlifts with wind protection shields as well as when queuing at the cash desk and at the ski lift, wearing an FFP2 face mask is required by law for adults and children from 15 years!

Children between 6 and 14 years of age do not need an FFP2 face mask, but must wear an appropriate nose and mouth cover (NMC).

A regular nose and mouth cover is sufficient for both adults and children on chairlifts without wind protection shields as well as on T-bar lifts and moving carpets.

* Children up to the age of 6 are excluded.

As in all public transport facilities, it is mandatory to wear a NMC* in mountain gondola cabins and when using chairlifts or T-bar lifts.

The gondolas and chairlifts with weather protection hoods (bubbles) may only be occupied to 50% of the maximum seating capacity (e.g. 10-seater gondola with a maximum of 5 people).

We leave it up to you to decide whether you want to enter a cabin where there are already people.

All gondolas are regularly ventilated and disinfected.

Each ride takes less than 15 minutes, which is below the critical threshold. To keep the time travelling as short as possible, all cable cars run at an increased speed.

It is recommended to open the windows of the gondola cabins so that they are well ventilated during the lift ride.

It is mandatory to wear a NMC* at all ticket offices. Please also keep the required minimum distance from other people.

It is compulsory to wear a NMC* in the waiting areas of all mountain lifts. Please also keep the required minimum distance from other people.

In all restaurants, the legally decreed distance between tables is observed or appropriate separating devices (e.g. glass panels) have been installed.

The NMC* must be used when entering the restaurant until you reach your table, and also on the way to the toilet. No NMC* is required when sitting at the tables.

In the self-service restaurants, the hygiene measures in the free-flow areas were adapted and expanded. The NMC* must also be used in the entire free-flow area.

We also offer all of our menus/drink menus online. They can be called up via our website or via QR code directly in the mountain restaurants.

A NMC* must also be used on the way to the WC and when using the toilet facilities. Please also keep the required minimum distance from other persons. Sufficient disinfection stations are available in all sanitary facilities.

There will be no après-ski in the habitual way at the umbrella bars operated by the mountain lifts. The bars are run as a coffee lounge with table service, where only guests with a seat are served. The legally decreed distance between tables is observed.

Music in the restaurants and bars operated by the mountain lifts will only be subtle background sound; après-ski atmosphere will be consciously avoided.

As in all public transport facilities, it is mandatory to wear a NMC* in the (ski) buses and at the (ski) bus stops.

Due to the currently applicable legal framework and restrictions, it is not possible to hold larger events.

In the 007 ELEMENTS James Bond Adventure World the general distance and hygiene guidelines apply everywhere. A NMC* must be used in all indoor rooms and areas.

Please follow the general hygiene rules and wash your hands regularly. A sufficient number of disinfectant dispensers will be made available.

The cabins on the mountain gondolas can be perfectly ventilated by opening the cabin windows during the entire lift ride. Our employees ensure that the windows of empty cabins are kept open.

Disinfection measures are also carried out at regular intervals in our toilet facilities and elevator cabins.

Bergbahnen Sölden pay maximum attention to thorough cleaning/disinfection activities, such as cleaning or disinfecting tables/bar areas in the mountain restaurants as well as handrails, door handles and sanitary facilities.

  • Please do not leave your used protective mask or handkerchiefs in the mountain lift cabins, but dispose of them properly in the garbage bins provided.
  • Please always observe the recommendations and guidelines and follow the instructions given by our employees, especially those relating to the currently applicable hygiene regulations.
  • Please show personal responsibility and protect your health as well as the health of all people around you.
Bergbahnen Sölden Ötztal

Dorfstraße 115
6450 Sölden, Österreich

T +43 5254 508 - 0
F +43 5254 508 - 120

bergbahnen@soelden.com

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